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Website Terms of Use

Last Updated: June 4, 2025

Welcome to R2 Restoration Network LLC ("R2RN," "we," "us," or "our"). These Website Terms of Use ("Terms") govern your access to and use of our website at www.r2rn.com and any related services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website.

Table of Contents

  • 1. Acceptance of Terms
  • 2. Description of Service
  • 3. Eligibility and Age Requirements
  • 4. User Accounts and Registration
  • 5. Intellectual Property Rights
  • 6. Prohibited Uses
  • 7. User-Generated Content
  • 8. Service Availability and Disclaimers
  • 9. Limitation of Liability
  • 10. Indemnification
  • 11. Platform Modifications
  • 12. Third-Party Links and Services
  • 13. Analytics and Tracking
  • 14. Termination
  • 15. Governing Law and Jurisdiction
  • 16. Severability
  • 17. Entire Agreement
  • 18. Website Accessibility
  • 19. Contact Information

1. Acceptance of Terms

1.1. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

1.2. These Terms apply to all visitors, users, and others who access or use the website.

1.3. Role-specific terms may also apply when you register for specific services (e.g., tradesperson referral services, company partnerships).

2. Description of Service

2.1. R2RN operates a referral platform connecting tradespeople with restoration companies for fire and water damage restoration projects.

2.2. Our website provides information about our services, enables user registration, and facilitates lead distribution and communication.

2.3. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

3. Eligibility and Age Requirements

3.1. You must be at least 18 years old to use this website or register for our services.

3.2. By using this website, you represent and warrant that you are of legal age to form a binding contract.

3.3. If you are accessing this website on behalf of a business, you represent that you have authority to bind that entity to these Terms.

4. User Accounts and Registration

4.1. Some features of our website require registration and account creation.

4.2. You are responsible for maintaining the confidentiality of your account credentials.

4.3. You agree to provide accurate, current, and complete information during registration.

4.4. You are responsible for all activities that occur under your account.

4.5. You must notify us immediately of any unauthorized use of your account.

5. Intellectual Property Rights

5.1. Our Content: The website and its original content, features, and functionality are owned by R2RN and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2. Trademarks: "R2 Restoration Network," "R2RN," our logos, and any other product or service names are trademarks of R2RN.

5.3. License to Use: We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the website for its intended purpose.

5.4. Restrictions: You may not:

a. Copy, modify, distribute, sell, or lease any part of our services

b. Reverse engineer or attempt to extract source code

c. Use our trademarks without written permission

d. Create derivative works based on our platform

6. Prohibited Uses

6.1. You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our services.

6.2. Specifically Prohibited:

a. Violating any applicable laws or regulations

b. Transmitting spam, malware, or malicious code

c. Attempting to gain unauthorized access to our systems

d. Interfering with other users' use of the website

e. Collecting personal information without consent

f. Impersonating others or providing false information

g. Using automated tools to access the website without permission

h. Attempting to circumvent security measures

7. User-Generated Content

7.1. You retain ownership of content you submit to our website (e.g., referral information, profile data).

7.2. By submitting content, you grant us a worldwide, royalty-free license to use, reproduce, and display such content as necessary to provide our services.

7.3. You represent that your content does not violate any third-party rights or applicable laws.

7.4. We reserve the right to remove any content that violates these Terms or is otherwise objectionable.

8. Service Availability and Disclaimers

8.1. Service Availability: We strive to maintain website availability but do not guarantee uninterrupted access.

8.2. "As Is" Basis: Our website is provided on an "as is" and "as available" basis without warranties of any kind.

8.3. Disclaimer of Warranties: We disclaim all warranties, express or implied, including:

a. Merchantability and fitness for a particular purpose

b. Non-infringement of third-party rights

c. Accuracy, completeness, or reliability of content

d. Error-free operation or availability

8.4. Third-Party Services: We are not responsible for third-party services integrated with our platform.

9. Limitation of Liability

9.1. To the maximum extent permitted by law, R2RN shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

9.2. Our total liability for any claim arising from these Terms or your use of the website shall not exceed $100.

9.3. Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

10. Indemnification

10.1. You agree to indemnify, defend, and hold harmless R2RN from any claims, damages, or expenses arising from:

a. Your use of the website

b. Your violation of these Terms

c. Your violation of any third-party rights

d. Content you submit to the website

11. Platform Modifications

11.1. We reserve the right to modify or discontinue any part of our website at any time without notice.

11.2. We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date.

11.3. Continued use of the website after changes constitutes acceptance of the updated Terms.

12. Third-Party Links and Services

12.1. Our website may contain links to third-party websites or services.

12.2. We do not endorse or assume responsibility for third-party content, privacy policies, or practices.

12.3. You access third-party services at your own risk.

13. Analytics and Tracking

13.1. We use analytics services, including Google Analytics, to understand website usage and improve our services.

13.2. These services may collect information about your visit, including pages viewed, time spent, and general location data.

13.3. For detailed information about data collection, see our Privacy Policy at https://r2rn.com/privacy.php.

13.4. You can opt out of Google Analytics tracking by using Google's opt-out browser add-on or adjusting your browser settings.

14. Termination

14.1. We may terminate or suspend your access to the website immediately, without notice, for any reason.

14.2. Upon termination, your right to use the website ceases immediately.

14.3. Provisions that should survive termination will remain in effect.

15. Governing Law and Jurisdiction

15.1. These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

15.2. Any legal action or proceeding shall be brought exclusively in the state or federal courts located in New York.

15.3. You consent to the jurisdiction of such courts.

16. Severability

16.1. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

17.1. These Terms, together with our Privacy Policy and any role-specific agreements, constitute the entire agreement between you and R2RN regarding use of the website.

18. Website Accessibility

18.1. Commitment to Accessibility: R2RN is committed to providing a website that is accessible to all users, including those with disabilities.

18.2. Standards and Guidelines: We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our website is accessible to users with disabilities.

18.3. Accessibility Features: Our website includes features designed to support accessibility, including:

a. Alternative text for images and graphics

b. Keyboard navigation compatibility

c. Clear heading structure and content organization

d. Readable fonts and sufficient color contrast

e. Form labels and error identification

18.4. Ongoing Improvements: We continuously work to improve the accessibility of our website and welcome feedback from users about accessibility barriers they may encounter.

18.5. Alternative Access: If you encounter accessibility barriers on our website, please contact us for alternative ways to access our services:

a. Email: admin@r2rn.com with "Accessibility Request" in the subject line

b. Phone assistance available upon request

c. Alternative document formats when available

18.6. Accommodation Requests: We will make reasonable efforts to accommodate users with disabilities and provide alternative means of accessing our services when possible.

18.7. Third-Party Content: While we strive to ensure accessibility of our own content, we cannot guarantee the accessibility of third-party content, plugins, or embedded services.

18.8. Browser and Assistive Technology: Our website is designed to work with commonly used browsers and assistive technologies, though we cannot guarantee compatibility with all devices and software versions.

19. Contact Information

19.1. For questions about these Terms or our website:

Email: admin@r2rn.com

Mail: R2 Restoration Network LLC, 1340 Chelsea Road, Wantagh, NY 11793

Website: www.r2rn.com

Contact Info

  • Wantagh, NY
  • info@r2rn.com
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